Please browse our detailed FAQ
The Chute Company is your full-service Nationwide Chute Provider focused on professional cleaning, sanitizing, maintenance, and repair of any kind of chute, in any building.
The Chute Company can service any type of chute – be it used for garbage, laundry and linens, construction materials, etc. We service residential, commercial, industrial, and government chutes. Our crews have experience working in a multitude of environments.
Yes, we offer all of these services. Call us for any of your chute needs.
There are several factors that go into the cost associated with trash chute cleaning – and often, plain search results and AI answers don't paint the clear picture.
We can service any building from Nakatomi Tower to the Burj Dubai.
Yes, we have seen chutes clogged up to 11 stories. Call us before it gets that bad.
Whether it is kitty litter, or a small dog poo bag, it can reach terminal velocity. Every single one of these bags will break, and as such will quickly foul the trash compactor and area around the discharge location with a scatter shot of pet waste and litter. Don't even try and imagine the smell. Collect dog doo bags separately and request users to walk the kitty litter to the dumpster.
Trash and recycling chute systems collect crud and grime in the tube and entry points, which is a perfect recipe for your building to become a breeding ground for flies. These bugs can fly all the way from the compactor room, through the gaps in your building, into the elevator to greet your tenants. Our cleaning process motivates the flies to move on to a dirtier property.
If you're hiding traps for rodents, you can cut down on this maintenance by keeping a clean and sanitized trash compactor and chute system. Mice and rats can transport to any floor via conduits and on top of the elevators. Call us today for a cleaning estimate.
That's not carpet. Well, it could have some carpet in it with a little bit of everything else that ever exploded into dust after reaching maximum speed at the discharge end. It's trash lint and highly flammable. Call us.
Broke chute? Need a compactor repair? Need a new chute?
The Chute Company has extensive capabilities in regards to anything chutes. Our professionals can handle any type of chute problem you have. Accept no substitute – we can help.
The Chute Company is experienced in design of various different types of systems. From common trash chutes, to laundry chutes, to meat chutes, to construction service chutes. Need a new one, or the old one broke? We'll handle it.
Yes – we can deploy rugged, temporary construction debris chute systems for buildings of any height.
Yes – please contact us during the planning phase of your project so we can liase with the builder.
We'll service any chute system that's already in service. This includes the internal chute itself, doors & locks, compactors, trash rooms, etc.
Apart from several other steps that may be unique to your situation, we ask you temporarily disable the fire sensors in zones affected by our cleaning process.
Turn-key chute system care in bulk – chute cleaning, maintenance, engineering, and repair services formulated for property asset firms with a portfolio size from a handful to over 500 properties.
A minimum of seven properties classes an organzation in our base tier enterprise product. If you have less, please contact us anyway and we can chat about your specific needs.
Buildings may be in different regions and still qualify for an Enterprise RapidResponse™ plan.
We're ready to address the requirements of large property asset firms with hundreds of properties across multiple regions. We're equipped to address the variety of chute system designs and needs.
Yes – we are prepared to handle higher density capacity systems and taller chutes.
RapidResponse provides your organizations with a priority booking in the event of a trash chute clog and/or compactor malfunction. These scenarios typically require fast-acting response and a subsequent immediate cleaning of the residue left by garbage clogging the chute.
There are other benefits to being an Enterprise RapidResponse™ customer, such as reduced administrative overhead at a property-level. Contact us for more information.See Enterprise Information
If there's any question the FAQ has not answered for you, please chat with us.
Everyday operations – 8 am to 5 pm except holidays
Chute emergencies – 24 hours a day, 365 days a year.
We rent assemblies for construction needs. Give us a call or chat.
We accept checks, money orders, EFT and ACH, credit cards and cash. Please have a Purchase Order obtained from your accounting department and ready for us by the time of our appointment if applicable.
Keep your occupants safe from fire and other hazards by maintaining a code complaint chute.
Yes – properly sealing intake doors enable the function of the natural upward draft inside the system. In the event of a chute column fire, a door must be sealed in order to prevent flames and smoke from leaving the column. We recommend replacement of any broken chute doors due to low cost and warranty.
The #1 line of defense against a fire is the automatic discharge door. Failure of this to function in the event of a fire at the bottom of the chute will lead to loss of containment of the fire from the chute column, which is a catastrophic scenario.
Due to the upward draft, an uncontained chute fire can be more dangerous that a chimney fire if the chute is dirty. Improperly sealing chute intake doors affect the draft and can draw smoke and fire outside the containment of the chute itself.
Breaks in the chute itself compromise the fire resistance of the structure and also lead to further degradation or complete separation of the chute if left to get worse.
Odor in a trash door intake room is preventable, and a sign of a non-compliant chute. This is an indicator of an issue and will probably lead to violations found if not mitigated.
Heat from a fire source below the chute can ignite trash grime within the chute. The presence of an upward draft will ignite this fuel further up the chute column, higher up into the building which could lead to penetration of the containment of the chute column.
Chutes with broken and non-sealing intake doors or those that have breaks in the column cannot be cleaned, as our High Pressure Steam Blast system needs full containment to work.
Yes – the trash rooms and chute intake door installation must be compliant to ADA standards.
The proper and only acceptable type of design for garbage or recycling intake doors are bottom-hinged, outward opening units with a slide for trash bags.
Manual or automatic locking doors are imperative to the safe maintenance of the chute system. Signage cannot be depended on to maintain a safe chute system during cleaning, maintenance, or repair.
Even with an ideal, code-compliant chute system, there isn't a way to prevent a person from entering an unlocked chute intake door. This is especially a risk for children – we recommend that all responsible building managers implement a No Children Under 12 policy for intake rooms. Additionally, a low chute termination shaft (on the building roof) with an unsafe cap can pose an entry risk.
Wind could gust and cause an improperly attached chute cap to detach and becoming flying debris, and this poses a hazard to people or property wherever it lands.
CCTV cameras in the trash intake rooms are the only real solution if compliance with signage is low. Chute users can be requested to break or cut their boxes down first – if it has to be shoved through the door or folded, it's too big.
No – cat litter bags are heavy and could cause damage, and both types of bags will instantly break upon slamming into the compactor or dumpster, leaving a wide debris field of the aforementioned material around the chute discharge location.
We've had reports from our sales team that there are large companies that manage waste out there trying to talk their residential clients out of using a trash compactor in favor of a rotation of dumpsters. This is one of the oldest tricks in the book – waste removal companies are in the business of removing waste; the more they take with them, the more they can bill for. This is inadvisable for any building with a working compactor, and only works for low volume complexes.
Lack of a compactor means more physical space is used to store the trash. Residential management and maintenance teams already have a lot of spinning plates and eliminating the compactor means now someone has to manage the dumpster rotation. Full dumpsters that remain under an active chute discharge will pile over and eventually wind up clogging the chute. Not only will this create a mess and attract rodents, this will dirty the chute and possibly cause excessive load on the chute support structure.
We recommend that most residential dwelling complexes with over 15 units have a compactor. If you don't know if your building needs a compactor, or have a dumpster rep itching to make changes to your trash room, then call us for a consultation today.