The Chute Company
1020 West St, Unit B
Houston, TX 77020
Phone: 833-724-8837
Last updated: October 1, 2026
The Chute Company (“The Chute Company,” “we,” “us,” or “our”) values your privacy and your business. This Privacy Policy explains how we collect, use, disclose, and protect information when you visit thechutecompany.com, request a quote, submit a form, schedule or receive a service, or otherwise interact with us.
Information We Collect
Depending on how you interact with us, we may collect information such as:
- Name
- Company or organization name
- Phone number
- Property or service address
- Billing information
- Information submitted through forms or quote requests
- Details regarding your property, chute system, requested Services, or project
- Communications and service-related information
- Website usage and analytics information
- Technical information such as browser type, device information, IP address, and referring pages
We collect information that you voluntarily provide as well as certain technical information generated when you interact with our Site.
How We Use Your Data
We do not sell your personal information or share it with third parties for their independent marketing or promotional purposes.
Information you provide may be used to:
- Respond to inquiries and quote requests
- Schedule and deliver Services
- Prepare quotes, proposals, invoices, and service documentation
- Communicate regarding appointments, projects, inspections, repairs, or service updates
- Process payments
- Maintain customer and service records
- Improve our operations and customer experience
- Protect our Site, employees, customers, and systems
- Comply with legal, regulatory, accounting, or business requirements
We may also use website analytics to better understand how visitors interact with our Site and improve its performance and user experience.
Third-Party Services
We may use third-party service providers to help operate our website and business.
These providers may include services used for:
Forms and online submissions: Information submitted through forms or other online tools may be processed by the provider operating that form or service and may also be subject to that provider’s privacy policy.
Payments: Payments may be processed through third-party payment processors. Payment information submitted directly to those processors is subject to their respective privacy and security policies.
Analytics: We may use services such as Google Analytics to understand Site traffic and usage. These services may use cookies or similar technologies and are governed by their respective privacy policies.
Business operations: We may use third-party systems for scheduling, customer management, communications, accounting, cloud storage, or other legitimate business operations.
These providers may receive information only as reasonably necessary to provide their services to us or as otherwise permitted by law.
Cookies & Local Storage
Our Site may use cookies and similar browser technologies to enable features, maintain proper website functionality, remember certain preferences, measure Site performance, and understand how visitors interact with our Site.
Third-party services used on our Site, including analytics providers, may also place cookies or use similar technologies.
Certain forms or website features may use browser session or local storage to temporarily retain information on your device to improve functionality and make submissions more convenient.
Analytics & Anonymized Data
Our website and related systems may collect aggregated, anonymized, or depersonalized information regarding website traffic, sessions, device connections, and Site activity.
We may use this information to:
- Improve Site performance
- Identify technical problems
- Understand how visitors use our Site
- Protect against abusive, fraudulent, or threatening activity
- Improve our services and operations
Where reasonably possible, information used for these purposes is analyzed in aggregated or depersonalized form.
How We Share Information
We may share information with service providers and contractors when reasonably necessary to operate our business, provide requested Services, process payments, maintain our systems, or comply with legal obligations.
We may also disclose information when reasonably necessary to:
- Comply with applicable laws or legal processes
- Respond to lawful governmental or regulatory requests
- Protect the rights, property, or safety of The Chute Company, our customers, employees, or others
- Investigate fraud, security incidents, or misuse of our Site or Services
- Complete a business transaction such as a merger, acquisition, restructuring, or sale of business assets
We do not sell personal information or provide personal information to third parties for their independent marketing or promotional purposes.
Data Security
We take reasonable administrative, technical, and organizational measures intended to protect personal information from unauthorized access, disclosure, alteration, loss, or misuse.
However, no internet transmission, electronic storage system, or information-security method can be guaranteed to be completely secure.
Data Retention
We may retain personal information for as long as reasonably necessary to provide Services, maintain business and financial records, fulfill contractual obligations, resolve disputes, protect our legal rights, comply with applicable laws, and meet legitimate operational requirements.
Information that is no longer reasonably necessary may be deleted, anonymized, or otherwise disposed of consistent with our business practices and legal obligations.
Your Privacy Choices
You may contact us to:
- Ask what personal information we maintain about you
- Request correction of inaccurate information
- Request deletion of certain information
- Ask questions regarding our privacy practices
Certain information may need to be retained for accounting, contractual, security, regulatory, dispute-resolution, or other legal or legitimate business purposes.
Privacy requests may be submitted through our Contact Us form or by calling 833-724-8837.
Links to Other Websites
Our Site may contain links to websites or services operated by third parties.
The Chute Company is not responsible for the privacy practices, content, or security of third-party websites. We encourage visitors to review the privacy policies of third-party websites before providing personal information.
Changes to This Policy
We may update this Privacy Policy from time to time.
The “Last updated” date at the top of this page reflects the most recent revision. Continued use of our Site or Services after changes are posted constitutes acknowledgment of the revised policy to the extent permitted by applicable law.
Contact Us
The Chute Company
1020 West St, Unit B
Houston, TX 77020
Phone: 833-724-8837
For electronic inquiries or privacy requests, please use our Contact Us form.